Guiomar Rebelo trading as The Healing Temple
19 Middle Field, Weston Turville
HP22 5RH, Aylesbury Bucks
Governing Law: England & Wales
These Terms & Conditions form a legally binding agreement between “The Healing Temple” (the Organiser) and any individual booking or participating in a retreat (the Participant). By booking a retreat, the Participant accepts all terms below.
1. Definitions
“Organiser” refers to Guiomar Rebelo trading as The Healing Temple.
“Participant” refers to any individual attending the retreat.
“Retreat” refers to any multi-day programme organised by The Healing Temple, including accommodation, activities, workshops, ceremonies, meals, or excursions.
“Package” refers to the combined elements that make up the retreat experience.
“Venue” refers to the accommodation or location where the retreat is hosted.
2. Booking and Payment
A non-refundable deposit of 25% of the total retreat price is required to secure a place.
The remaining balance must be paid by the date specified in the booking confirmation.
If payments are not received by the deadline, the Organiser reserves the right to cancel the booking without refund of the deposit.
A booking is only considered confirmed once full payment has been received.
2.a Who This Retreat is Not For
Suitability & Retreat Expectations
This retreat is designed for individuals seeking rest, healing, emotional regulation, and personal growth.
It is not suitable for individuals who:
- are seeking a party holiday or nightlife
- wish to consume alcohol or recreational substances
- prefer a conventional tourist experience
- cannot participate respectfully in group settings
- have difficulty following schedules or early-morning activities
- expect hotel-style service, constant entertainment, or luxury amenities
- struggle with shared spaces or communal living
- are not comfortable in nature, heat, or tropical environments
- are unable to manage their own emotional triggers
- may become disruptive, confrontational, or domineering
The Organiser reserves the right to decline a booking if the retreat is not an appropriate fit for the Participant’s needs or behaviour.
3. Participant Responsibilities
Participants must:
Provide accurate personal information.
Disclose all relevant physical or mental health conditions before booking.
Ensure they are medically and physically fit to participate in retreat activities.
Follow all safety instructions and act responsibly at all times.
Arrange and maintain valid travel insurance with medical, personal liability, and cancellation cover (mandatory).
Comply with local laws, customs, and retreat guidelines.
4. What Is Included
Accommodation for the duration of the retreat.
Scheduled activities, workshops, and ceremonies as listed in the retreat description.
Meals only where specified as included.
Transport only where specified as included.
4.a Participation & Missed Activities
All activities—including yoga, workshops, excursions, ceremonies, and group sessions—are offered as scheduled.
Participation is voluntary.
If a Participant chooses to:
- sleep in
- arrive late
- skip an activity
- decline a meal
- opt out for personal reasons
…no refund, discount, or compensation will be provided.
Activities cannot be rescheduled for individual Participants.
4b. Transfers & Arrival Times
Group transfers are provided only at the scheduled times stated in the retreat programme.
If a Participant’s flight is delayed, rescheduled, changed, or arrives outside the group transfer window, the Participant is responsible for arranging and paying for their own private transport to the venue.
The Organiser is not responsible for missed transfers, missed meals, or missed activities due to late arrival, flight changes, or personal travel decisions.
5. What Is Not Included
International or domestic flights.
Transfers unless explicitly stated otherwise.
Travel insurance (mandatory for all participants).
Medical expenses, hospital visits, or medication.
Personal purchases, snacks, additional drinks, or activities not specified.
Costs arising from early departure, illness, or personal circumstances.
Any upgrades, optional treatments, or add-on experiences.
5.a Retreat Nature & Expectations
Retreats organised by The Healing Temple are wellness experiences and should not be interpreted as holidays, package tours, or luxury travel experiences. They are designed for healing, nervous system regulation, somatic work, and spiritual development.
The Participant understands and accepts that:
- the focus of the retreat is rest, healing, and personal growth
- the environment may include nature sounds, insects, animals, uneven terrain, heat, humidity, and tropical weather
- simplicity is part of the setting, which may include limited Wi-Fi, no TV, limited mobile signal, and natural accommodation
- accommodations vary according to the venue and may differ from typical hotel standards
- the experience depends partly on the Participant’s openness, behaviour, and attitude
- discomfort arising from nature, simplicity, or group dynamics is part of the retreat environment
Complaints based on personal expectations, lifestyle preferences, or discomfort with nature, simplicity, local conditions, or group dynamics do not entitle the Participant to refunds, discounts, or compensation.
6. Itinerary Changes & Weather Conditions
The itinerary is carefully planned; however, it is not fixed or guaranteed.
The Organiser reserves the right to amend, modify, or replace any part of the programme where necessary for safety, practicality, or quality of experience.
Reasons may include:
weather conditions
environmental factors
illness of facilitators or staff
supplier or venue issues
transport delays
safety considerations
unforeseen circumstances
Such changes do not entitle Participants to refunds, compensation, or claims.
Weather, nature, and local conditions are outside the Organiser’s control.
6a. Organiser Illness or Incapacity
In the unlikely event that the Organiser becomes ill, injured, or temporarily unable to deliver part of the retreat programme, the retreat will continue as planned wherever possible. Adjustments may be made, including but not limited to:
- rescheduling sessions
- shortening or modifying activities
- providing alternative activities
- delivering sessions in a reduced or adapted format
- appointing a suitable substitute facilitator (if available)
Such adjustments do not constitute a failure to deliver the retreat and do not entitle Participants to refunds, discounts, or compensation.
The Organiser will always prioritise the safety and wellbeing of the group and ensure the continuation of the retreat to the best of their ability.
If the Organiser becomes critically unwell and the retreat cannot continue, Participants will be refunded for the remaining days of the retreat on a pro-rata basis. Refunds are not issued for missed individual activities prior to any cancellation decision
7. Excursions, Tours & Scheduled Visits
Excursions are designed to provide a balanced experience for the group. The Organiser will determine appropriate duration, structure, and timing according to safety, group needs, and local conditions.
Participants agree that:
Time spent at locations may vary.
Arrival/departure times may change due to normal travel conditions.
The Organiser may shorten or extend time at an excursion location at their discretion.
Personal expectations of visit length do not determine programme structure.
Excursions may be adapted, postponed, or replaced for safety or practical reasons.
Changes to excursion timing, duration, or content do not entitle Participants to refunds, discounts, or compensation.
8. Add-Ons, Entrance Fees & Personal Expenses
Only the entrance fees or items explicitly stated as included are covered by the Organiser.
All other costs, including offerings, sarongs, temple attire, snacks, drinks, souvenirs, or additional personal purchases are the responsibility of the Participant.
Optional activities, private treatments, upgrades, or additional services must be paid directly by the Participant.
9. Third-Party Providers
Where excursions or services are provided by third-party suppliers (drivers, guides, restaurants, activity providers), those suppliers are responsible for their own operations and safety practices.
The Organiser is not liable for:
delays
service variations
local customs
scheduling changes
actions or omissions of external providers
conditions at third-party venues
Participants accept that local timings, queue times, traffic, and cultural factors may influence excursion experience.
10. Behaviour and Conduct
The Organiser may remove any Participant from the retreat without refund if their behaviour:
is disruptive or aggressive
compromises safety
interferes with others
violates guidelines
involves illegal activity
Additional costs from early removal or voluntary departure are the Participant’s responsibility.
10.a Alcohol & Substance Policy
This is a wellness retreat and a dry environment.
No alcohol, illegal substances, or recreational drugs may be brought to, consumed at, or used during the retreat, including during excursions or at the venue.
Violation of this rule may result in immediate removal from the retreat without refund.
Any additional costs arising from this early removal are the Participant’s responsibility.
11. Voluntary Early Departure
Participants who voluntarily leave the retreat before its completion, for any reason including personal preference, dissatisfaction, illness, or change of circumstances, are not entitled to any refund, partial refund, credit, or compensation.
All costs arising from early departure are the Participant’s sole responsibility.
12. Health, Safety, and Medical Care
The Organiser is not responsible for pre-existing conditions or medical issues arising during the retreat.
Participants must inform the Organiser of any medical concerns as soon as they arise.
The Organiser may restrict participation in activities for safety reasons.
13. Venue, Property & Environmental Conditions
Retreat venues are responsible for their own maintenance and safety.
The Organiser is not liable for injuries arising from:
structural conditions
environmental hazards
slips, trips, or falls caused by terrain or property design
natural surroundings such as beaches, jungle areas, stairs, uneven paths, or wet surfaces
Participants understand that retreat environments carry inherent risks.
14. Liability and Limitations
The Organiser shall not be liable for:
weather
environmental conditions
programme changes made for safety
loss or damage to personal property
delays or cancellations beyond control
injury or illness not caused by the Organiser’s proven negligence
indirect or consequential losses
Liability is limited to the amount paid for the retreat.
15. Travel Insurance (Mandatory)
Comprehensive travel insurance covering medical treatment, emergency evacuation, cancellation, personal liability, and retreat activities is mandatory.
Proof of insurance may be requested.
Failure to obtain insurance does not impose liability on the Organiser.
16. Cancellations by Participant
Deposits are non-refundable under all circumstances.
No refunds will be issued for cancellations after full payment.
No refund is given for missed activities, late arrival, early departure, illness, fear, anxiety, discomfort, or dissatisfaction.
In exceptional circumstances—such as serious illness, medical diagnosis, accident, or significant unforeseen personal events—and entirely at the Organiser’s discretion, a Participant may be offered a credit to be used towards another retreat.
Any such credit must be used within 12 months of the original retreat start date and is subject to availability. No guarantee of credit or transfer is given.
16a. Retreat Transfers & Changes
Bookings are specific to the retreat, dates, and accommodation selected at the time of booking. Transfers between retreats (including changing to a different location, date, or retreat programme) are not permitted once a booking has been confirmed.
If a Participant is no longer able to attend their original retreat, this will be treated as a cancellation and the standard cancellation terms will apply.
17. Cancellations by the Organiser
If the Organiser must cancel the retreat, all payments made to the Organiser will be refunded.
The Organiser is not responsible for refunds of flights, visas, insurance, or personal expenses.
18. Force Majeure
The Organiser is not liable for delays or failure to perform due to events beyond reasonable control, including natural disasters, extreme weather, storms, floods, fires, pandemics, war, epidemics, viral outbreaks, public health emergencies, government restrictions, illness of key staff, civil unrest, or any other external events.
No refunds or compensation will be provided under Force Majeure, and programme adjustments may be made for safety.
19. Complaints Procedure
Complaints must be raised immediately during the retreat to allow resolution.
Complaints not raised at the time may not be considered.
Formal written complaints must be submitted within 7 days of the retreat ending.
Complaints raised only after the retreat has ended, without having been raised during the retreat, will be considered invalid.
19.a How to Raise a Concern During the Retreat
To ensure that any concerns can be addressed promptly and effectively, all complaints or issues must be submitted in writing during the retreat.
Acceptable written formats are:
- WhatsApp message sent directly to the Organiser
- Email to thehealingtemple@outlook.com
Verbal or informal comments cannot be accepted as complaints, as they cannot be verified retrospectively.
If a Participant does not raise a concern in writing during the retreat, the issue will be considered resolved, and no refund, compensation, or retrospective complaint will be accepted after the retreat has ended.
20. Personal Loss and Damage
Participants are responsible for their belongings.
The Organiser accepts no liability for loss, theft, or damage to personal items.
21. Photography & Media
Photos or videos may be taken for promotional use.
Participants who do not wish to appear in media must notify the Organiser in writing before the retreat.
22. Governing Law
These Terms & Conditions are governed by the laws of England & Wales.
Any disputes shall be resolved exclusively in the courts of England & Wales.